Refund Policy & Services

At Digital Addis, our refund policy is tailored to each client's specific needs and is determined per the agreed contract terms. Refunds may be processed for unused services or in cases of non-delivery, subject to mutual agreement and documentation. We prioritize fair resolutions to maintain long-term partnerships with our clients in Ethiopia.

Digital Addis provides a robust Learning Management System (LMS) tailored for educational institutions and businesses in Ethiopia. Our LMS features intuitive course creation tools, real-time progress tracking, and seamless integration with local payment gateways. With mobile accessibility and multilingual support including Amharic, it empowers users to deliver engaging online learning experiences.

Our fully managed IT service offers end-to-end solutions customized to your business requirements in Addis Ababa and beyond. We handle development, hosting on secure cloud servers, implementation with minimal downtime, and ongoing support to ensure optimal performance. Benefit from scalable infrastructure, regular updates, and proactive monitoring to keep your operations running smoothly and securely.

Digital Addis offers modern, high-performance web development services built to scale with your business. We develop responsive, fast, and secure websites using the latest technologies, ensuring seamless performance across mobile, tablet, and desktop devices. Our web solutions include custom business websites, CMS-driven platforms, dashboards, and e-commerce systems with clean architecture and optimized loading speeds. We emphasize SEO-friendly structure, accessibility, and maintainability, while integrating APIs, third-party services, and secure payment solutions where needed. Every website is tested thoroughly to ensure reliability, security, and long-term growth readiness.

Our app development service at Digital Addis delivers reliable and scalable mobile and web applications designed to meet real-world business needs. We specialize in building user-friendly applications with smooth performance, modern interfaces, and robust backend systems. From idea validation and UI design to development, testing, and deployment, we handle the entire lifecycle of your application. Our solutions support Android, iOS, and web platforms, with features such as real-time data syncing, secure authentication, and cloud integration. Designed for performance and scalability, our apps help businesses in Ethiopia and beyond digitize operations, engage users, and grow efficiently.

At Digital Addis, our product branding service helps businesses create strong, memorable brand identities that resonate with their target audience in Ethiopia and beyond. We focus on defining your brand’s core values, voice, and visual language to ensure consistency across all digital and physical touchpoints. Our branding process includes logo design, color systems, typography, brand guidelines, and product positioning that clearly communicates your value proposition. By combining strategic thinking with creative execution, we help your product stand out in competitive markets, build trust with customers, and establish a lasting emotional connection that supports long-term growth.